Dispatch Support Intern

Are you a highly motivated self-starter who continually looks for new opportunities and initiatives to drive change across the organization? Are you looking for a creative, challenging job that contributes to your community's way of life in a stable industry? Are you highly collaborative and believe that the best results are achieved through strong relationships and partnerships?

Trimac is a North American company with over 80 years of history that is geared to embrace a changing, technology-driven future and we're looking for candidates who want to join us on our journey!

Trimac Transportation is looking for a Dispatch Support intern to assist with Trimac’s dispatching systems. This position is to assist a current student in learning dispatching and obtaining logistical experience in transportation. The candidate will be learning to work with our dispatch applications that assist our trucking business.

The Intern will be reporting to the Dispatch Manager.

• Good judgment, and strong operational focus.
• A decisive individual who possesses a “big picture” perspective, exhibits sound and accurate judgment, and makes timely decisions.
• Identifies and resolves problems proactively and in a timely manner.
• Look for ways to improve and promote safety, quality, and profitability.
• An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.

• Responsible for communicating the load plan to drivers and customers.
• Ensure the drivers have the proper instructions to perform their duties safely.
• Listen to all driver concerns and act on them appropriately.
• Ensure the company meets all customer requirements and any changes are communicated immediately.
• Ensure the dispatch system is up to date.
• Ensure trailer interior washes are completed where required.
• Ensure all orders and trip events are recorded in the transportation management system in an accurate and timely fashion.
• Ensure that invoicing and driver pay are completed daily.
• Audit TMW reports for compliance requirements.
• Ensure service failure reports are recorded in the transportation management system and brought to the terminal manager’s attention or designate.
• Ensure all drivers and equipment meet regulatory and corporate compliance.
• Assign the proper equipment for the jurisdiction and job requirements.
• Ensure that the drivers have adequate time to perform their duties safely and within the hours of work regulations.

• Current student in Supply Chain Management or equivalent field.
• Dispatchers are required to speak English to communicate with customers outside of Quebec on a regular basis.

Here’s a few highlights of the benefits you’ll enjoy:

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• Pension Plan
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

• We make safety a part of every decision
• We make safety personal
• We have the courage to intervene