Summer Student, Dispatcher

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America. 

Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Monday to Friday.
May need to work nights or weekends upon request.

Reporting to the Dispatch Manager, this Dispatcher Summer Student will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this role!

• You are an excellent problem solver.
• You are a team player.
• You cooperate easily and gain trust quickly.
• You are self-motivated and have the ability to work with minimal supervision.
• You are detail-oriented.

The responsibilities of this role include but are not limited to:

• Responsible for communicating the load plan to drivers and customers.
• Ensure the drivers have the proper instructions to perform their duties safely.
• Listen to all driver concerns and act on them appropriately.
• Ensure the Company meets all customer requirements and any changes are communicated immediately.
• Ensure the dispatch system is up to date.
• Work hand in hand with the Load Planners.
• Ensure trailer interior washes are completed where required.
• Ensure all orders and trip events are recorded in the TMW in an accurate and timely fashion.
• Where applicable ensure that invoicing and driver pay are completed daily.
• Where applicable audit TMW reports for compliance requirements.
• Service failure reports are recorded in TMW and brought to the attention of the Branch Manager or designate.
• Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work regulations.
• Ensure all drivers and equipment meet regulatory and corporate compliance.
• Assign the proper equipment for the jurisdiction and the job requirements.

• High School Diploma.
• Currently a Junior or a Senior studying in Supply Chain Management or a relevant field.
• Excel at good communication skills in a team environment
• Experience using a variety of systems.
• General knowledge of the transportation industry
  
  

• We make safety a part of every decision 
• We make safety personal 
• We have the courage to intervene