Sr Coordinator, Branch Operations

The Sr Coordinator, Branch Operations is responsible for continually supporting Searcy Trucking’s safety management system, which is the foundation of the company’s safety culture. The role also provides coordination and administrative support to driver services and branch operations, including driver orientation, licensing, permitting, equipment and driver records, claims administration, and other operational requirements. 
 
The primary responsibility of the Sr Coordinator, Branch Operations is to assist with the implementation and administration of the safety management system, organize documentation for the health and safety program, and support the operational needs of Searcy Trucking. 
 
This position works across Searcy Trucking departments and interacts with managers, supervisors, employees, drivers, owner-operators, and lease operators. The role supports the goals and objectives of Searcy Trucking’s safety and operational programs, including prevention, compliance, accurate recordkeeping, and effective driver support. 

Workplace Health and Safety

• Provide input into the implementation and monitoring of programs that improve workplace health and safety and raise awareness throughout Searcy Trucking.
• Support the development, implementation, and maintenance of the safety management system, including policies, procedures, and programs.
• Provide administrative support for the WHMIS program, including maintaining Safety Data Sheets.
• Ensure monthly workplace safety and health inspections are completed and recorded.
• Provide direction and support and act as a resource to Searcy Trucking staff for health and safety inquiries.
• Participate in incident investigations, support root-cause analysis, and monitor the implementation of corrective actions.
• Monitor safety best practices and recommend changes, additions, and updates to the workplace health and safety program.
• Ensure applicable occupational health and safety legislative, reporting, and audit requirements are met, including the annual Hazardous Occurrence Information Report (HOIR).
• Administer and maintain the RPM audit and program, Manitoba’s equivalent to Alberta COR.
• Develop Safe Work Procedures (SWPs) and Job Hazard Analyses (JHAs) for review by the applicable departments.
• Manage and monitor assigned safety programs and contractor-compliance platforms, including Avetta and ISN, and gather or complete required data submissions.
• Support the Safety Leadership Team and related activities and outcomes.

 Claims and Return-to-Work Administration

• Enter injury reports into the applicable system and submit reports to the Workers Compensation Board (WCB), as required.
• Support return-to-work activities by coordinating documentation, communication, and follow-up with the appropriate HR programs and risk teams.
• Assist with document collection, data entry, classification, and follow-up for accidents, incidents, injuries, and claims.
• Maintain organized accident, incident, injury, claims, and return-to-work documentation and provide information to the appropriate internal teams, as required.

 Driver Services and Records

• Coordinate and conduct new-driver orientation, as needed, for company drivers, owner-operators, and lease operators, including scheduling road tests, drug tests, and in-class training.
• Maintain and update licensing binders and driver documentation for new hires and current drivers.
• Monitor and update expired driver documentation in TruckMate.
• Set up and maintain driver and equipment records in TruckMate, ensuring information remains current and accurate.
• Assist drivers with TWIC Card and FAST Card applications and renewals.
• Set up employee access fobs and print and issue employee identification cards.
• Distribute driver memos, policy updates, and procedure updates.
• Scan, categorize, and maintain company, departmental, and driver documentation, including contracts, memos, policies, and procedures.

 Licensing, Permitting and Equipment Administration

• Manage licensing for Searcy Trucking trucks and trailers, including requirements associated with Manitoba Public Insurance (MPI).
• Order, renew, and monitor annual permits and applicable U.S. operating permits, including New York HUT, Kentucky, Oregon, D-TOPS, and New Mexico.
• Maintain and update eModal, U.S. port authority access, Bestpass, and U.S. toll bridge accounts.
• Coordinate Monthly Maintenance Reports (MMRs) and six-month inspections.
• Maintain accurate licensing, permitting, and equipment compliance records.

 Branch Operations and Administrative Support

• Prepare and distribute weekly management reports, as required.
• Manage the contract cessation process, including ensuring company-issued equipment and materials are returned by departing drivers and sending departure notifications to affected departments.
• Issue fuel cards to new drivers and manage fuel card requests, replacements, and related administration.
• Organize, plan, and execute Searcy Trucking culture events and communications, including driver appreciation events, company merchandise, and major life event recognition.
• Provide additional support to Searcy Trucking operations, including order entry, customs, and driver pay, as assigned.

• Knowledge of applicable federal transportation and workplace health and safety regulations.
• Experience in transportation administration, driver services, safety administration, branch operations, or a related area.
• Excellent verbal and written communication skills.
• Excellent customer service, administrative, organizational, and interpersonal skills.
• Strong attention to detail and ability to maintain accurate records and confidential information.
• Ability to manage multiple priorities and follow through on time-sensitive requirements.
• Sound judgment, initiative, and problem-solving skills.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience with TruckMate or related transportation systems is an asset.

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

• We make safety a part of every decision
• We make safety personal
• We have the courage to intervene